What makes a good bartender? The criteria varies, depending upon your needs. If you just need somebody to serve you a drink, not engage you in conversation, any bartender will do.
2. Do greet your customer in a timely manner, even if you're busy. Let them know they have your attention, even if you're restocking all the beer, mixing kamikazes, and taking a food order all at the same time. A smile goes a long way.
3. Be helpful. Some people just never know what they want to drink. Offer suggestions and ask leading questions. Do you like martinis? Are you a vodka drinker? Shots are my specialty.
4. Know something about the establishment for which you work and the basic history of the place.
5. The most attractive people are not necessarily the best tippers. (See rule #1.)
6. Speak to your customers as though they're adults, not third graders. (See rule #1.)
8. Be forthright. If one customer orders a rum and Coke, and the other orders a diet Coke, and you only have Pepsi products (or vice versa) tell both customers the truth. (See rule #1.)
9. Don't touch the sipping part of my glass.
10. Fer Chissakes, wash your hands once in awhile.
11. Listen. You can learn a great deal through observation. You have two ears and one mouth. You should listen twice as much as you talk.
There is more to an enjoyable experience than a good bartender. It's also imortant to be a good customer. We hope we are. Advice on that next time. Just don't be an asshole.
Cheers & Bottoms Up!
Kim & Pam